Topic: Development / Discover Problem

Hello, It seems that “keep_video_size” was the problem for this format… It’s our code of course but in your api at the job says:

“keep_video_size : if “true”, will not resize the video (ignore width and height values of the selected format) “

It doesn’t say anything about an exception for mobile 3gp format. So I used it… Maybe you should add something like this to the documentation…

Anyway I’m glad the problem is solved. Thanks for the help.

Topic: Development / Discover Problem

We have logs to every step:

—1. Upload to heywatch with: “&key=xxxxx&url=http://s3.amazonaws.com/decoded_video/11842416335307433640.avi &upload_id=11846539166017563234&title=FamiliaChitChit_owner_17072007073156_22”

—2. Response got from heywatch (POST): [upload_id] => 11846539166017563234 [key] => xxxxxxx [download_id] => 56573 [video_id] => 118152 All ok until now.

—3. Send to heywatch for encoding with selected format (here mobile 3gp): “&s3_directive=s3://xxxx:yyyy@encoded_video/&key=zzzzz&ping_url_if_error=http://trailerencoder.com/hey.php?error=118152 &format_id=13&keep_video_size=0&video_id=118152”

—4. Our server gets the following Post: “( [job_id] => 59140 [error_code] => 105 ) and Get with video_id: Array ( [error] => 118152 )”

Please tell us waht are we doing wrong? We make exactly the same for the other formats and it works.

Topic: Development / Discover Problem

Now the Mobile 3GP is really a problem. We created a api that works with all the formats tried but at Mobile 3GP always send this message: “Wrong settings for video”. Please test your api like we do, not on your site. We created a site that uses this api and we cannot tell clients to enter my account and encode here. The response from your server is: (POST)[2007-07-13 (08:27:42)] Array ( [job_id] => 58924 (different for every video) [error_code] => 105 )

Topic: Development / Discover Problem

No, the format from general formats… tested more that 1 time…

Topic: Development / Discover Problem

Thanks for your reply and the update, I tried with the video from the first post and the codec is Mobile 3GP. (Error while encoding the video Untitled in Mobile 3GP format: Wrong settings for video – maybe incorrect parameters such as bit_rate, rate, width or height) – the error from the site or 105 error sent to me.

Topic: Development / Discover Problem

Also when I get the response for a encoded video I get only: encoded_video_id, filename and link

What video_id should I update in database? or how should I do this? to update the status of my video_id to encoded.

Topic: Development / Discover Problem

Thanks, for your reply. Now I have another problem.

I have created an api to automatically get the answer when the upload is complete. The server sends me the “video_id”. Now I create a job and I want to encode this video with a format. Now I get this error:

[job_id] => 57904 [error_code] => 105 (Wrong parameters for format or something like this)

Now I have the job id but I don’t know what video_id to update. How could I get also the video_id?

Topic: Development / Discover Problem

Hello, Tried to discover this video: http://s3.amazonaws.com/decoded_video/11829468990469319149.avi

and it says: “no video link found”. The video is there. What should I do to get this to work?

Thanks