Topic: Issues / thumbnail video not in s3

When we link our heywatch account to an S3 bucket, the thumbnail of the video isn’t posted to the bucket. Only the video is transfered not the jpg.

Topic: Issues / S3

Where can I disable this option? I cannot find it on our Amazon s3 account.

Topic: Issues / S3

This should do the trick. Thx!

Topic: Issues / S3

nascom

Topic: Issues / S3

the bucket has been used for storing audio files, so it exists and contains data

Topic: Issues / S3

In our Hey!Watch account, we configured the path to our S2 bucket. Account settings > Developer an the s3 string in the correct format as specified s3://access_key:secret_key@bucket Still, the file isn’t sent to S3 after encoding. Nothing appears in the bucket. Where should we look to solve this?

Topic: Development / ip address

Ok thx. That will do the trick.

Topic: Development / ip address

We want to setup an ftp-account for automatic encoding. Our sysadmin wants to know the ip-address that will do the posting. If not the firewall will block the request. Is this possible? Are there different ip-adresses? How can we pull this off within the company’s security policy?