Topic: Issues / Status Code 101 on every video

I’m getting the same error as well:

This is an FLV file with VP6F video and mp3 audio

Topic: Issues / Slow downloads from HeyWatch

Hey Bruno,

Do you guys limit the speed of which we can download videos? I uploaded 30 or so videos very very quickly. The downloads of the encoded content seem to be much slower.

Thanks,

B

Topic: Issues / Videos not converting

Works now, the restart must have fixed it

Topic: Issues / Mp3 To video conversion

Works now.

Topic: Issues / Videos not converting

It seems like no videos are converting (YouTube, uploaded files, etc)

And as I typed this heywatch.com is now “The page you are looking for is temporarily unavailable. Please try again later.”

Please let me know when the site is running and video’s can convert again.

Thanks

Topic: Issues / Mp3 To video conversion

A few weeks ago we tested converting mp3’s to FLV.

This worked great and sent us back an empty video (just black) with the mp3 as the audio track for the FLV.

I tried this today and it no longer seems to work. Have you guys changed something on your end?

Thanks,

Brooks

Topic: Issues / HTTP Codes changed?

the Job URL is still retuning 201’s and seems to have some issues with return a message body and content length

Topic: Issues / Creating a new Job is now an empty reply

curl -v -u ‘user:pass’ -F format_id=980 -F video_id=675594 -H ‘Accept: application/xml’ https://heywatch.com/job

This command use to return a body. Now it seems to just return:

POST /job HTTP/1.1 Authorization: Basic <hidden> User-Agent: curl/7.16.3 (powerpc-apple-darwin9.0) libcurl/7.16.3 OpenSSL/0.9.7l zlib/1.2.3 Host: heywatch.com Accept: application/xml Content-Length: 250 Expect: 100-continue Content-Type: multipart/form-data; boundary=—-—-—-—-———8f4349e7c823

< HTTP/1.1 201 Created < Server: nginx/0.5.32 < Date: Mon, 03 Nov 2008 20:08:13 GMT < Content-Type: application/xml; charset=utf-8 < Connection: keep-alive < X-Powered-By: Phusion Passenger (mod_rails/mod_rack) 2.0.3 < Cache-Control: no-cache < Set-Cookie: _session_id=9e0b9fe13ac0f12fb1021157b5a27821; path=/ <

• Connection #0 to host heywatch.com left intact
• Closing connection #0
• SSLv3, TLS alert, Client hello (1):

Topic: Issues / HTTP Codes changed?

Hey Guys,

We’ve been using HeyWatch’s API’s for a while now. It seems some time late last week some of the HTTP response codes changed.

URL’s https://heywatch.com/upload.xml and https://heywatch.com/encoded_video/ use to reply with HTTP code 201 and are now replying with 200.

Is there a reason for this change? It has stopped our current API consumers to stop working.

Topic: Issues / YouTube videos no longer converting

I’m seeing ‘Unknown error’ every time I try to convert a youtube video.

I also see a nil:nil error message popup in the heywatch UI for a few seconds.

Is something broken?

Topic: Issues / Videos taking a long time to begin converting

We’ve been using heyWatch for around 8 months now. Usually videos begin converting in 5 to 20 minutes. I have 2 videos that are pending and have been waiting over an hour to convert.

Is your system under heavy load? Or is there another issue at work here?

Topic: Issues / Several videos in the last hour have no thumbnails

Hey, I;ve been having problems over the last 24-28 hours. When requesting thumbnails for videos that have been converted I’m getting an image that says “No Thumbnail”.

Is this issue on my end or the HeyWatch system?

Topic: Issues / Can not create thumbnails for long videos

I have a video that is 1 hour and 40 minutes long.

When I request thumbnails via http://heywatch.com/encoded_video I can only get thumbnails for the first 30 minutes or so.

Is there a limit to the amount of time I can generate thumbnails for?

Topic: Issues / Sample ping_url_if_error requests

I can not seem to find any sample data on ping_url_if_error pings.

Can you point me in the right direction?

Topic: Issues / Thumbnail generation Issue

Thanks Bruno, it seems to be working fine now.

Topic: Issues / Thumbnail generation Issue

I’m having some problems generating thumbnails. When I make a call to ‘http://heywatch.com/encoded_video/<video_id>.jpg?start=<some_existing_position>’ 1 time out of 4 the file I download contains nothing.

• About to connect() to heywatch.com port 80 (#0)
• Trying 91.121.11.87… connected
• Connected to heywatch.com (91.121.11.87) port 80 (#0)
• Server auth using Basic with user ‘user’ > GET /encoded_video/<video_id>.jpg?start=4 HTTP/1.1 > Authorization: Basic MYHash > User-Agent: curl/7.16.4 (i486-pc-linux-gnu) libcurl/7.16.4 OpenSSL/0.9.8e zlib/1.2.3.3 libidn/1.0 > Host: heywatch.com > Accept: application/xml > < HTTP/1.1 200 OK < Server: nginx/0.5.32 < Date: Tue, 06 Nov 2007 18:19:37 GMT < Content-Type: image/jpg; charset=utf-8 < Connection: keep-alive < Set-Cookie: _session_id=295682d1de1cd1a1217ba1d90b6567fd; path=/ < Status: 200 OK < Cache-Control: no-cache < Content-Length: 1 <
• Connection #0 to host heywatch.com left intact
• Closing connection #0

brooks@brooksl-laptop:~$ curl -v -u '<hidden:pass>http://heywatch.com/encoded_video/<video_id>.jpg?start=4

This will sometimes fail several times in a row, then succeeded.

Topic: Issues / Downloading a file with Basic auth

Thanks Bruno. It tuned out my HTTP library was not properly following the http redirect.

Topic: Issues / Downloading a file with Basic auth

I’m trying to download a file using basic HTTP Auth, using the url http://heywatch.com/encoded_video/<encoded_video_id>.bin

I’m getting http 200 back but with the content of http://heywatch.com/auth not the file as expected.

How is authentication handled for converted files?